Training Handouts (4)
SalesAs part of telephone sales training, we have come across some disastrous phone endings.
It’s never easy to make a tele sales call, and now it’s tougher than ever. All kinds of “studies” say it is five, eight, 11, or more times effective to use the phone than any other sales technique.
I won’t go into the entire tele sales process or psychology used, but I’ll go through some of it.
Pick a phone number from your database... call it. Even though you’ve made the call, you’ve no idea why you want to end it quickly, do you?
The Customer is KingThe Customer is the lifeblood of every business & is the person who makes it possible to pay the wages.
This seminar shows exactly how to maintain customer loyalty and
is ideally suited to anyone who has customer/client contact.
36 Frequently Given Answers about Making a Profit
Written by Robert Tallent
Making a profit is the most important objective of a business.
Profit can be simply defined:
Sales (Income) - Expenses = Profit.
ARE YOU MAKING A PROFIT?
So, to increase profits you must
- raise revenues,
- lower expenses,
- or both.
This checklist is a series of questions with comments to help you analyse your profits.
